Effective Date: August 1, 2015
To review material modifications and their effective dates scroll to the bottom of the page.
THE TYPES OF INFORMATION WE COLLECT
Personal-Covered Information. We collect (i) personal information that may be used to identify you, and (ii) covered information such as location data, screen names, and lists of contacts that you provide to us (Personal-Covered Information). Personal-Covered Information that we collect may vary with each separate purpose for which you provide it, and it may include one or more of the following categories: name, physical address, an email address, phone number, credit card information including credit card number, expiration date, and billing address, and location data.
Non-Personal Information. We reserve the right to collect anonymous information such as your browser type, the URL of the previous website you visited, your computer’s operating system and Internet protocol (IP) address, Internet domain and host name, your internet service provider, your clickstream data, and the dates and times that you may access this site and specific pages (Non-Personal Information). Non-Personal Information is essentially anonymous when collected; however, it is possible that Non-Personal Information could be used to identify you.
Other Information. If you become a subscriber to an AirSuite application, the Subscription Agreement that you and we enter into permits collection of personal and company data (to facilitate the Services and use of the Software, as defined in the Subscription Agreement).
HOW AND WHEN WE COLLECT INFORMATION
Personal-Covered Information. We collect Personal-Covered Information at the time you provide it to us. We collect Personal-Covered Information as part of your registration for an account, product, or service from this website. Personal-Covered Information that we collect may vary with the each sign-up or registration. We collect other information as you use the Services (as defined in the Subscription Agreement).
Your Communications With Us. We collect Personal-Covered Information that we receive from you as you communicate with us.
Passive and Analytical Information. We reserve the right to monitor your use of this site. As you navigate through this site, Non-Personal Information may be passively collected (that is, gathered without your actively providing the information) using various analytics and reporting technologies, such as cookies and web beacons.
HOW WE USE YOUR INFORMATION
We use your Personal-Covered Information for the performance of the services or transaction for which it was given, our private, internal reporting for this site, and security assessments for this site. The Subscription Agreement sets forth in more detail how we may use this information, as well as other information collected from you.
We do NOT tie or link your Personal-Covered Information to Non-Personal Information with persistent identifiers. For example, we would not tie or link your email address (Personal-Covered Information) with information collected by a cookie regarding the length of time you visit our site (Non-Personal Information).
We reserve the right to make full use of Non-Personal Information. For example, we may use Non-Personal Information to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics and trends about the use of this site, and otherwise administer and improve this site for your use.
HOW WE DISCLOSE YOUR INFORMATION
General Disclosure Policy. We reserve the right to disclose Non-Personal Information to third-parties without restriction.
Disclosure to Affiliated Entities. We reserve the right to provide your Personal-Covered Information and other information to any affiliated entities we may have, including our subsidiaries. Affiliated entities are entities that we legally control (by voting rights) or that control us.
Disclosure to Service Providers for Website Operations. We reserve the right to disclose your Personal-Covered Information to our trusted service providers that assist us with the operation and maintenance of this site. For example, we may use third parties to process payments, host our servers, provide security, and provide production, fulfillment, optimization, analytics, and reporting services. We will take commercially reasonable efforts to cause these third parties to agree to hold your information in confidence or to disclose information only to third parties that we believe in good faith have instituted and follow privacy and security policies that are acceptable to us.
Disclosure to Successors. If we are acquired by or merged with a third party entity, or if we sell this website business, a line of business from this website, and/or our AirSuite applications, we reserve the right to transfer your Personal-Covered Information and other information as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we reserve the right to transfer your Personal-Covered Information to protect our rights or as required by law.
Disclosure Incident to Legal Process and Enforcement. We reserve the right to disclose your Personal-Covered Information and other information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, regulation, legal process or enforceable governmental request (such as for example, to comply with a court order), or (ii) to investigate or enforce violations of our rights or the security of this site.
Disclosure to our Affiliates and Resellers. We reserve the right to disclose your Personal-Covered Information to any of our (i) affiliates that referred you to our site for purposes of sales by us, and (ii) resellers that may re-sell our products or services to you. Disclosures to affiliates will only be to the affiliate that referred you to our site. Disclosures to resellers will be only to resellers that have already shared your information with us. Understand that the information you provide to these resellers is subject to their privacy policies.
Disclosure When We Act as an Affiliate or Reseller for Others. We may act as an affiliate or reseller for certain of our marketing partners for purposes of selling their products or services to you, and we reserve the right to right to disclose your Personal-Covered Information to them for purposes of transaction processing, fulfillment, and support. We and/or these marketing partners may also email or message you regarding complimentary products or services; provided, however, you have two ways to opt out of receiving these emails (i) contact us (as provided below under the Contact Us heading), if you are subscribed to a paid AirSuite application, with a request to opt out (subscribers to any free AirSuite application may not opt out), or (ii) wait until you receive an email from the third party and then unsubscribe.
SPECIFIC INFORMATION ABOUT COOKIES AND WEB BEACONS
Third-Party Cookies for Web Analytics and Reporting. We reserve the right to use web analytics services provided by third parties. These services use third party cookies (cookies passed by others, not by us) to collect Non-Personal Information about your use of this site. These web analytics services may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the services behalf.
Web Beacons. A web beacon is an electronic image placed in the code of a web page. We reserve the right to use web beacons to monitor the traffic patterns of users from one of our pages to another and to improve our site’s performance.
We follow reasonable and appropriate industry standards to protect your Personal-Covered Information and other data. Unfortunately, no data transmission over the Internet or method of data storage can be guaranteed 100% secure. Therefore, while we strive to protect your Personal-Covered Information and other data by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at this site.
When you transmit Personal-Covered Information through our registration process or if you purchase products or services, we encrypt that information in transit using transport layer security technology (TLS).
ONWARD TRANSFER OUTSIDE YOUR COUNTRY OF RESIDENCE
Any Personal-Covered Information or other information that we may collect on this site will be stored and processed in our servers located only in Canada and the United States. By using this site, if you reside outside of Canada or the United States, you consent to the transfer of Personal-Covered Information and other information outside your country of residence to either Canada or the United States.
UPDATING PERSONAL-COVERED INFORMATION
Upon request, we will permit you to request or make changes or updates to your Personal-Covered Information for legitimate purposes. We request identification prior to approving such requests. We reserve the right to decline any requests that are unreasonably repetitive or systematic, require unreasonable time or effort of our technical or administrative personnel, or undermine the privacy rights of others. We reserve the right to permit you to access your Personal-Covered Information in any account you establish with this site for purposes of making your own changes or updates, and in such case, instructions for making such changes or updates will be provided where necessary.
EMAIL, SMS AND PRE-RECORDED PHONE MESSAGES; OPT-OUT
If you supply us with your e-mail address, you may receive periodic email messages from us with information specific to the site and required for the normal functioning of the site as well as for new products or services or upcoming events. You may also receive periodic messages from the AirSuite application that is required for alerting functionality and cannot be disabled. If you are subscribed to a paid AirSuite application and prefer not to receive periodic email messages, you may opt-out by following the instructions on the email.
If you supply us with your phone number you may receive periodic pre-recorded and text messages from us with information specific to the site and required for the normal functioning of the site as well as for new products or services or upcoming events. You may also receive periodic messages from the AirSuite application. If you prefer not to receive periodic pre-recorded messages, you may opt-out by following the instructions in the message or disabling alerting features from within the AirSuite application.
LINKS TO OTHER SITES; ONLINE ADS
This site may contain links to other websites. You should be careful to review any privacy policies posted on any of these sites before providing information to them.
CHILDRENS ONLINE POLICY
We are committed to preserving online privacy for all of its website visitors, including children. This site is a general audience site. We will not knowingly collect any information from, or sell to, any person under the age of 18. If you are a parent or guardian who has discovered that your child under the age of 18 has submitted his or her personally identifiable information without your permission or consent, we will remove the information from our active list, at your request. To request the removal of your child’s information, please contact our site as provided below under Contact Us, and be sure to include in your message the same login information that your child submitted.
Attn: Director of Customer Support
413 John Patterson Drive
Thunder Bay, Ontario,